We support our customers via partners, local service hubs and remotely from our support team headquartered in Denmark.
Our support is based on the following options:
- Onsite support
- Remote support: We can log in to customers’ solutions, modules and cabinets where we can identify status and help solve issues
- Remote monitoring: We can monitor our customers’ solutions, fleet management, and act upon alerts
- Maintenance & Spareparts: We can provide the necessary consumables and spare parts to secure optimal operations of customers’ solutions. All spare parts are in stock at our headquarters or with our local service hubs ready for shipping. Our service team can help identify which spare parts you need.